Basic Information:

How to shop?

Delivery and payment:

How to choose the right size?

Exchange and Returns:

Additional services:

 

About us
Sassystar.co.uk is an international online store with sexy lingerie, costumes & high heels. Our offer includes premium brands (Dreamgirl, Leg Avenue, Hustler, Electric Lingerie, Hollywood Heels) as well as popular and affordable brands (Obsessive, Livia Corsetti, Passion, Anais etc.). Except for the lingerie, we offer a wide range of accessories, high heels, perfume and jewellery, allowing every woman to feel special.
Our trademark is a strict selection of products. A significant amount of models are also available only at Sassystar.co.uk


Contact Details:
Sassystar.co.uk
Kobielska 14/2
04-359 Warsaw
Poland

Tel. (46) 08 - 55 923 555
Email: customerservice@sassystar.co.uk


Company Details:
Evision - Marek Jarosz
Atenska 6/41
03-978 Warsaw Poland

Tax EU number: PL1130421261
REGON: 170067239
Company registration number: 56973


Bank account details:
Bank account number IBAN: PL87 1440 1387 0000 0000 1239 7992
SWIFT/BIC: NDEAPLP2

COMPANY NAME:

Evision
ul. Ateńska 6/41
03-978 Warsaw
Poland

Bank details:

Nordea Bank Polska SA
ul. Kielecka 2
81-303 Gdynia Poland


How do I navigate the store Sassystar.co.uk?
Online store Sassystar.co.uk has two menus: the upper, horizontal under the logo and the vertical one, on the left side. At any time you have access to each of the menus. This allows you to quickly familiarize yourself with an interesting category.

Goods are divided by type of lingerie. After choosing the category of interest by clicking on it, the entry is displayed on a category page with 15 thumbnails of images. You go to the next page of the category by clicking the next button or page number located above and below the group picture. You enlarge the images by clicking thumbnails of the product.

Product sheet consists of:
-˜ an enlarged photo of the product
- the menu on the right side, the price, warranty, which product options are available (size and color), and buttons: Dressing room (size charts), Different size (ask for a different size) Add to cart, Add to Wish List, Recommend, and Go back ( Back to category)
-˜ under the photo there is a description of the product and of other matching products
- to view the product details enlarge the photo by moving the cursor over the photo

If you are looking for a particular model or brand, please use the search engine located on the upper right corner of the page.


How do I place an order?
You can order goods using three options:

OPTION 1 Shopping Cart: If you decide to purchase a product that you are interested in you have to put it in the Cart. The first step is to select a product choosing Size and Color. After selecting the appropriate option simply click the Add to Cart button on the right side of the photo. The goods will go to the Cart and you will be redirected to a preview of all products selected so far. You can now either continue shopping by adding new products to your shopping Cart (you can also remove products from your Cart), or go directly to the Checkout. If you decide to go to the Checkout, the process of order making is divided into the following steps:

 

 

 

 

 

 

 

 

 

 

 

  • Under Customer Details and Shipping Address (where you provide the necessary details for your delivery) choose the preferred form of payment, and additional options (gift-wrapping, dedication) and possible comments
  • Delivery where you choose the form of delivery of the goods
  • " Payments "
    If you have selected a payment method Paypal or Credit Card you will be redirected to the online payment secure website which authorizes online payments. If you choose Bank Transfer, you will be redirected to the final site where we thank you for your order.
  • You will receive Confirmation of your order to your email. Please click the link in the confirmation email which will come to your email address immediately after the transaction.
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    NOTE: It is not necessary to set up an account to place an order. However, we encourage it as then your data will be stored in the system, making the next purchase easier as you do not have to re-enter your details. Having an account will also allow you to get the VIP card as soon as you spend 300 Euros, because all your transactions will be added.

    OPTION 2 Email: Just send us an e-mail to customerservice@sassystar.co.uk in which you enter the product name, size and colour, form of payment, shipping address and phone number.

    OPTION 3 Telephone: call us at one of the contact numbers: (46) 08 - 55 923 555


    Delivery area
    We ship all over the world for your convenience.


    Are all the products currently in stock?
    All products that are seen on SassyStar.co.uk website are available in stock within 24-48 hours.

     

    How long does it take for my order to arrive?
    We process your order within 0-3 working days. Please allow additional 3-4 working days for shipping by courier or 5-7 days for shipping by post.

     

    Gift Certificate
    SassyStar.co.uk Gift Certificate is a great gift idea if you are unsure what could make your loved one happy. Vouchers can be sent either by regular mail in an elegant golden envelope, or by electronic mail with a code entitling to free purchases. On your request we can personalize the gift voucher by putting a name on it. Gift Vouchers entitle to purchases of all products from boutique SassyStar.co.uk

     

    Wish List
    Do you like a particular product? Would you like to buy it in the future? Wish List is a great tool that enables deferring the purchase when you are just browsing. You can choose the most interesting items during a visit to our online store and you can add them to your Cart next time you visit. It is like your second Cart, a list of favourite products, in which your chosen favourite products are stored and which you can add when shopping at SassyStar.co.uk on another occasion. To use the list you must be logged in to your SassyStar.co.uk

     

    What is the minimum purchase price?
    There is no minimum purchase price.

     

    Do the prices all include VAT?
    All prices at SassyStar.co.uk include tax.
     

    Is it possible to send the products to a different address than the customer's?
    Yes. When placing an order in Step 2 you state customer details - you will find there the options of entering the details for the ordering party and the receiving party.


    Secure shopping - SSL
    We assure the confidentiality of personal data through the use of SSL (Secure Socket Layer v3). SSL security is an effective system which allows encoding of transmitted data between the client and the store. This system makes it impossible to intercept the data by third parties. The personal data you provide when ordering and e-mail address you provide when subscribing to the SassyStar.co.uk newsletter are all subject to encryption. This Authenticity Certificate has been issued by independent and well respected Certification Authorities (CA). Authenticity Certificate of SassyStar.co.uk has been issued after thorough check of the store by Thawte Technologies, Inc.


    Are the products offered at SassyStar.co.uk genuine?
    Yes, all products on offer at SassyStar.co.uk are genuine products, they have original tags and are packaged in elegant, signature boxes. Below we present a list of references from several major distributors, certifying the legal origin of our products and the highest reliability of our services.